Q: 1. What products do you offer?
A: We specialize in aluminum alloy doors and windows, custom furniture, tempered glass, security doors, and wooden doors, meeting the diverse needs of home renovations and construction projects.
Q: 2. Are our products customizable?
A: Yes, ✅.
* Doors and windows can be customized by size, color, and style.
* Customized whole-home designs can be tailored to the specific home type and style.
* Glass and door options are available in a variety of finishes and configurations.
Q: 3. What is the lead time for your products?
A: Regular products ship within approximately 7-15 business days; customized whole-home and special-sized products may take 20-30 business days, depending on the order.
Q: 4. Is the quality of your doors and windows guaranteed?
A: Of course ✨. We use materials and hardware from renowned Chinese brands.
* Aluminum alloy doors and windows utilize high-strength profiles for excellent sound insulation and thermal insulation.
* Tempered glass meets safety standards and is shatter-resistant.
* Upgraded security door lock cores provide superior pry resistance.
* Wooden doors are constructed from environmentally friendly panels for durability and stability.
Q: 5. Do you offer installation?
A: We regret that we cannot provide installation services. However, our professional team provides detailed installation instructions and after-sales support to ensure smooth product operation.
Q: 6. Will the product be damaged during transportation?
A: We use shock-resistant packaging and professional logistics to minimize the risk of damage. If any damage occurs during transportation, please contact customer service immediately for assistance.
Q: 7. How do I place an order?
A: You can select a product and submit your request online. Our customer service will confirm your order details within 24 hours.
Q: 8. What after-sales services are available?
A: * Product warranty
* Installation instructions
* Replacement support
* Online customer service
Q: 9. What payment methods are available?
A: We accept a variety of secure and convenient payment methods, including credit cards and bank transfers.
Q: 10. What scenarios are your products suitable for?
A:
Aluminum Doors and Windows: Residential, Apartment, and Villa
Whole-Whole Customization: Home Improvement and Office Space
Tempered Glass: Balconies, Partitions, and Curtain Walls
Security Doors: Entrance Doors and Villa Front Doors
Wooden Doors: Interior Bedroom and Study Doors